About

Arose Kumar Joseph is a Senior Salesforce Business Analyst with over 8 years of experience in the field of IT. He has spent the last 5 years working as a Salesforce Business Analyst and has SDET experience in Salesforce.com. Arose has a proven track record of working with clients to map out their existing business processes and providing system-based solutions that increase efficiency and reduce operating costs. Arose is accountable for on-time, high-quality software project deliveries, including analysis, design, development, and quality assurance. He has extensive knowledge of Salesforce.com implementation cycle in sales, service, analytics, and support modules. He is an expert in generating and analyzing custom reports and dashboards for management and various business unit personnel to provide detailed information on key performance indicators. Arose has developed process enhancements through automations including Workflow, Approval Processes, and Escalation Rules. He has experience in Salesforce Testing and Administration spanning all facets of package software and SaaS application implementation. He has strong knowledge and experience working in teams implementing Agile Methodologies. Arose has knowledge in Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, and SOSL. He is experienced in Salesforce Einstein Analytics in creating analytics dashboards based on customer needs. He has designed and implemented different automation frameworks from scratch like Keyword Driven framework, Data Driven framework, and BDD with Cucumber framework in Selenium Java. Arose is an expert in writing Selenium Web Driver automation scripts in JAVA for highly transactional Salesforce CRM and Banking applications. He has experience in understanding and working knowledge of Salesforce Apex, Triggers, Aura Components. He is experienced in Integrating data into Salesforce applications through SOAP and Rest API. Arose has worked with companies like Sasken and Caterpillar in the past and is currently working as a Senior Software Engineer at Capgemini. He holds a Bachelor of Science degree in Computer Science from Manonmaiam Sundaranar University. Arose's relevant experience in the field is 9.94 years, and he has a strong tech stack that includes Salesforce, test, software engineer, Selenium, Java, SDET, qa, integration, ui, and web.